Frequently Asked Questions
Everything you need to know about our specialty coffee and delivery.
How fresh is the coffee when it arrives?
We roast our beans in small batches daily to ensure maximum freshness. Every bag is stamped with a roast date, and we typically ship within 24-48 hours of roasting.
Do you offer international shipping?
Yes, we ship our specialty coffee worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is the best way to store my coffee beans?
To maintain flavor, store your beans in a cool, dark place in an airtight container. We recommend avoiding the fridge or freezer as moisture can affect the taste profile.
Can I return coffee if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or quality, please contact our support team within 14 days.
Do you provide coffee grind options?
Yes, you can select your preferred grind size (Espresso, Filter, Aeropress, or Whole Bean) on each product page before adding the item to your cart.
How can I track my order?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.